Garner IT Support


Start a New Support Ticket


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850.250.3210

IT Support - Option 2

Existing Support Ticket


If you have a support ticket already in progress. There are a two ways to update that service ticket.

  • Call 850-250-3210
  • Reply to the Email you received when the ticket was created.

Chat with Garner IT Help Desk Support


Currently Garner IT only offers the ability to open a Support Ticket Via Chat to existing clients.
If you are an existing client and would like to open a new support ticket or request help resolving and existing ticket through chat, follow these instructions.

  • Left Click the Garner IT Globe Icon on the Desktop or the System Tray
Desktop Icon - Help Desk Chat - Service Desk Chat - Garner IT Consulting - Panama City, Florida System Tray Icon - Help Desk Chat - Service Desk Chat - Garner IT Consulting - Panama City, Florida

Depending on how many icons you have in your System Tray and your settings you may have to left click the "Show hidden icons" arrow first.

Click 'Show hidden icons' Arrow - Help Desk Chat - Service Desk Chat - Garner IT Consulting - Panama City, Florida

  • Left Click "Service Desk Chat".
Click 'Help Desk Chat' Menu Item - Help Desk Chat - Service Desk Chat - Garner IT Consulting - Panama City, Florida

  • Enter Your Contact Information and then click "Initiate Chat" button
Enter Your Contact Information and Click 'Initiate Chat' button - Help Desk Chat - Service Desk Chat - Garner IT Consulting - Panama City, Florida

- First Name: Enter Your First Name.
- Last Name: Enter Your Last Name.
- Email: Enter Your Email Address.
- Phone: Enter Your Phone Number.
- Secondary phone: Enter a secondary phone number. *Optional
- Remember my information: Check this option if you want the application to remember your information.
- I have already contact Service Desk Support about this specific issue: Check this option if you have already contact Service Desk before and are need assistance on an existing ticket.



  • In the popup window, click "Run" to run the chat application.
Click the 'Run' button in the popup window - Help Desk Chat - Service Desk Chat - Garner IT Consulting - Panama City, Florida

  • Describe your issue to the support technician.
Describe your issue to the Support Tech - Help Desk Chat - Service Desk Chat - Garner IT Consulting - Panama City, Florida

Remote Support

Enter your 6-digit code:

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