Garner IT knows how detrimental to your business it can be to have computer and server problems preventing you from being productive. We also understand waiting on technicians while you can’t fill orders and customers are complaining just compounds the problem. We value your time! When you have a technical problem and call our support team we guarantee to have one of our experienced technician responding to your problem within 60 minutes or less. If we don’t respond within 60 minutes, we will credit $60 to your account.
Does that sound good? A guarantee that your issues will be addressed with an hour. Well, then you need to read on to find out how Garner IT provides our managed clients with lightning fast response with our RapidResponse Team who answers support calls live 24/7! Why? Because many of the CEOs and executives we support work outside normal hours and find it to be the most productive time they have. If they cannot access their computer network AND can’t get hold of anyone to help them, it’s incredibly frustrating.
Our RapidResponse Team answers the phone live normally under a minute and on average they resolve over 80% of your problems on the first call with a total call time averaging around 20 minutes. Would you like to have that kind of service?
You can reach us by calling 850.250.3210 or submitting your information here