Your data backup and the ability to quickly and fully recover your data in the event of any disaster hinges on custom optimization. Let me explain…
With the height of hurricane season upon us, we’ve been busy reviewing the backup systems we have in place for all our clients. We’ve worked hand-in-hand with each of them to implement a solution that can back up their business disaster recovery plans; however, I can’t help but think back to when we first started working with each of these clients and recalling the poor state of the backups installed by their previous IT providers.
Essentially, I asked myself, “If you called to tell me your server was gone, destroyed, or damaged beyond repair, how fast could I get you back up and running again?”
Quite honestly, you probably wouldn’t like the answer, so I propose a brief meeting to go over the following:
* Determine what data is critical to your organization so we can make sure it is being backed up.
* What data do you have, and where is it? We often find critical data on laptops and other devices that is not being backed up.
* What processes (like payroll or access to patient records) are critical and CANNOT be down for any extended period of time?
* What is your tolerance for downtime in general? For example, how long could you be without access to your server, files, e-mail, Internet, and other processes before it starts COSTING YOU MONEY?
* What’s the plan for a true disaster? What will you do if you and your team can’t get into your office because of a fire, flood, or natural disaster?
The purpose of these questions (and others we’ll cover in our meeting) is to use your answers to map out a disaster recovery plan that YOU are confident with and will prevent any unpleasant surprises should a disaster happen.
To be clear, I believe it is my job as an IT Consultant to make sure you are fully aware of the risks and limitations of your current backup solution, and to help you map out a plan and choose a disaster recovery system that fits your priorities and budget.