Computer networks absolutely need ongoing maintenance and monitoring to stay secure.
The ever-increasing dependency we have on IT systems and the data they hold has given rise to very smart and sophisticated cybercrime organizations that work around the clock to do one thing: compromise your networks for illegal activities.
In most cases, their intent is to access financial information and passwords to rob you or your clients or create fake identities for credit card fraud. In other cases, they may want to use your computer network to send illegal spam, host pirated software, spread viruses, and so on. Some do it just for the “fun” of being able to make computer systems inoperable. Criminals work around the clock in teams, constantly finding and inventing new ways to get around your antivirus software and firewalls. That’s why you have to remain ever vigilant against their attacks.
Of course, this doesn’t even take into consideration other common issues such as rogue employees, lost devices, hardware failures (the #1 reason for data loss), fire, and natural disasters, and a host of other issues that can interrupt or outright destroy your IT infrastructure and the data it holds. Then there’s regulatory compliance for any business hosting credit card or financial information, medical records, and even client information such as email addresses.
Preventing these problems and keeping your systems up and running (which is what managed IT services is all about) is a lot less expensive and damaging to your organization than waiting until one of these things happen and then paying for emergency IT services to restore your systems to working order (break-fix model).
What Monitoring and Maintenance Looks Like
Here are some things that SHOULD be included in monitoring and maintaining your system(s):
- Security patches (applied weekly, if not daily, for urgent and emerging threats)
- Antivirus updates and monitoring
- Firewall updates and monitoring
- Backup monitoring and test restores
- Off-site storage of backups/data
- Testing restores from server backups
- Spam-filter installation and updates
- Spyware detection and removal
- Monitoring disk space on workstations and servers
- Monitoring hardware for signs of failure
- Optimizing systems for maximum speed
- Automatic service tickets for problem tracking/management
What Garner IT Offers
To stay proactive, Garner IT offers monitoring and maintenance as part of our managed IT services. We want your business to be protected and prepared at all times. We believe in Benjamin Franklin’s quote: “An ounce of prevention is worth a pound of cure.” Without ongoing monitoring and maintenance of your network, you’ll ultimately pay for a pound of cure for problems that could have easily been avoided with an ounce of prevention.
If your business is in need of managed IT services that include daily monitoring and maintenance, please give us a call at 850.250.3210 or stop by our office at 1330 Harrison Ave, Panama City, FL 32401. We would love to sit down and discuss your business security needs.
Randall and Julie Garner and the entire Garner IT team